Privacy Policy

Data Controller

The UK Accountant Ltd ("we", "us", "our") is the data controller for personal data collected through this website. We are committed to protecting your personal data and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, please contact us at hello@ukaccountant.co.uk or write to The UK Accountant Ltd, 193a Ashley Road, Hale, Altrincham, United Kingdom, WA15 9SQ.

Data We Collect

When you submit an enquiry through our contact or franchise forms, we collect the following personal data:

• Full name
• Email address
• Phone number
• Business name (if provided)
• Service required and enquiry type
• Message and any additional information you provide
• For franchise enquiries: location, current profession, qualifications and business status

How We Use Your Information

We use your personal data to:

• Respond to your enquiry and provide the information or services you have requested
• Provide accountancy, tax and business advisory services to you
• Communicate with you about our services and your enquiry
• Assess franchise applications and communicate with prospective franchise partners
• Comply with legal, regulatory and tax obligations

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent — where you have provided your information voluntarily through our enquiry forms
• Contract — where processing is necessary to provide services under a contract with you
• Legitimate interests — to respond to enquiries and operate our business effectively
• Legal obligation — to comply with regulatory, tax and legal requirements

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers who support our operations (e.g. IT, hosting, email)
• Professional advisors where necessary for legal or regulatory compliance
• Other brands within our wider UK professional services group, where you have expressed interest in their services
• Regulatory authorities or law enforcement where legally required

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory and internal policy requirements. Enquiry data is typically retained for up to 24 months if no engagement follows. Client data is retained for the duration of the engagement and for the period required by law and professional standards thereafter.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@ukaccountant.co.uk.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Contact

The UK Accountant Ltd, 193a Ashley Road, Hale, Altrincham, United Kingdom, WA15 9SQ. Company number: 11317000. Email: hello@ukaccountant.co.uk.